Refund policy

Return Policy

At Chulu Apparel, we want you to be completely satisfied with your purchase. If you’re not happy with your order, we offer returns and exchanges under the following conditions:

• Returns and exchanges are accepted within 14 days of delivery.

• Items must be unworn, unwashed, and in their original packaging.

• To start a return, email us at info@chuluapparel.com with your order number and reason for return.

• Customers are responsible for return shipping costs unless the product arrived damaged, defective, or incorrect.

• If your item arrives damaged or incorrect, we’ll cover return shipping and send a replacement at no cost to you.

• Once we receive and inspect the returned item, we’ll notify you and process your refund or exchange.

Note: Chulu Apparel reserves the right to deny returns that don’t meet these conditions.